Customer Testimonials

Yesterday my Ladybird Stove was delivered and is currently being Seasoned with small fires as per the instructions. I would like to say what a magnificent little stove this is, it is perfect in every way, the quality and workmanship is of the highest standard and is very beautiful to look at within my Log Cabin Office. Thank you Paul Rayner

Hi, We purchased the Harvester multifuel stove a few years ago now. SarahJane, Helen and last but not least Martin, where the most helpful people. We had a lot of problems with the flue system that was faulty and badly installed and the help and understand, let alone the follow up and advise these lovely people gave us turned out to be invaluable, polite and very friendly indeed. The stove itself is still fantastic, and I would reccommend the company to every one and if you do have any problems at all, no matter what the size they usually find the answer for you, or as they say they know a man that can ! Our thanks to all the team that work for Natural Heating a job well done. Anthony and Kay knight.
Email Kay Knight

Dear Jim, Just a short line to let you know we are up and running with no problems.[see attached jpegs] Would also like to thank you once again for all your help and advice which made the whole project run like clockwork, we are more than satisfied with the output from the stove you recommended. Take care, Best regards Molly & Keith

Hi, Thanks for the brilliant service. Item arrived today - exactly what we wanted. We also like your communications which kept us up to date with progress. Thanks Arnie

Hi Helen The woodburner has arrived safe and sound at Le Jarry in France. As per your advice, I checked the unit before signing for it and found that it had survived the journey with no ill affects. Many thanks for your help and guidance with our purchase Regards Andrew and Jan Davies

Hello. We wanted to say how pleased we are with the amazingly fast delivery of both the flue and the stove. The flue arrived the day after we got home and the stove six days after we ordered it. We were also impressed by the friendly and informal advice we were given when we visited the showroom. We just hope we get it all to France in once piece!Many thanks.Nessie and Peter

Hi Richard- Received it today and I love it! Will be moved inside with the help of 3 men tomorrow. Once it's all situated and working I'll send a photo. Please know that I will definitely be recommending you to others as well! The service has been great! Thank you. Peggy

What a wonderful company: friendly, informative and exceptionally professional. I recently bought a Cathedral Woodburner from Natural Heating with a chimney lining too. The products are fab! From the assitance I had on the phone right the way through to my order, the staff were brilliant. The despatch time was very quick and the packing was really secure. A first class company that I will have no hesitation in recommending to my friends and business associates. Thankyou.

Hi Helen, just to let you know that the stove arrived 9.45am, fantastic service from start to finish. Many thanks for all your help. Kind regards, Sandra Woods

Hello Sarah-Jane, My warmest congratulations to you on the birth of your son. Best wishes to you both. I love the photo. And once again, thanks for all your help with the purchase of the Abbey for my little French house. Regards Roland Plummer

Dear Helen, the stove arrived bright and early this morning and was fully checked and is OK. Thank you very much for your brilliant service - we are in the market for another in 2009 but probably a smaller type for the house. Perhaps you can help us decide nearer the time. I will recommend your company to others. With Best Wishes, Have a good Christmas with the new grandchild, Simon & Laura

Just to say thankyou on the brilliant delivery of our Maid Premier Multifuel fire it was well packed and after checking the goods it was in A1 condition hopefully if everything goes well it will be in for christmas 2008